American Express reviews

4.1

81% would recommend to a friend

(18,590 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,590 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Mar 25, 2026

good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good place to work in

Cons

have the possibilities to OT sometimes

5.0
Sep 10, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Professional , Good benefits, good company culture

Cons

matrix organization, pace is slower

5.0
Jun 24, 2024

Excellent Company

Recommend
CEO approval
Business Outlook

Pros

Colleagues are nice and customer focused.

Cons

Not moving fast enough in todays environment.

Viewing 1 - 3 of 18,590 Reviews

Glassdoor has 21,941 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.