Does HKT pay their employees well?

According to anonymously submitted Glassdoor reviews, HKT employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at HKT. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at HKT?

21% of HKT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HKT 3.1 out of 5 for work life balance, 2.5 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at HKT?

Graduate Trainee (45) , Assistant Manager (35) , Marketing Executive (32) , Customer Service Representative (31) , Manager (30) , Customer Service (27) , Account Manager (26) , Senior Marketing Executive (21) , Engineer (20) , Project Manager (20) , Senior Manager (20) , Senior Technical Officer (20) , Programmer (19) , Assistant Marketing Manager (16) , Business Analyst (15)

What are the pros of working at HKT according to real employee reviews?

"colleagues are nice and helpful" ((in 101 reviews)); "work life balance is good" ((in 74 reviews)); "Good working environment for new industry joiner" ((in 52 reviews)); "people are nice and helpful" ((in 38 reviews)); "good benefit compared to other firms" ((in 26 reviews))

What are the cons of working at HKT according to real employee reviews?

"low salary and not easy for promotion if u r a girl" ((in 223 reviews)); "Low pay and getting stupid and lazy" ((in 51 reviews)); "No career path" ((in 31 reviews)); "high workload to work in here" ((in 15 reviews)); "2. Promotion is slow" ((in 9 reviews))

What are employees saying about HKT layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HKT layoffs and their outlook for job security at HKT in 2026.

What are the top reviewed HKT locations?

Hong Kong , Quarry Bay , Lai Chi Kok , Wan Chai , Kowloon Bay , Sha Tin , Kwun Tong , Tsuen Wan , Tuen Mun , Kowloon City , Aberdeen , Causeway Bay , Mong Kok , Taikoo Shing , Sham Shui Po , Admiralty , Shek Kip Mei , Shek Mun Kap , Lo Fu Ngam , Sheung Wan , Chai Wan , Cheung Sha Wan , Fanling , Central , Cyberport

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HKT

HKT reviews

2.8

21% would recommend to a friend

(1,280 total reviews)

Li Zezhen

35% approve of CEO

24% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,280 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

HKT has an employee rating of 2.8 out of 5 stars, based on 1,280 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

1K reviews

5.0

Oct 16, 2025

chil company

Officer

Recommend

CEO approval

Business Outlook

Pros

chil have gym room canteen

Cons

too chil and boring, Hard to promote

5.0

Sep 26, 2025

NA

Member service executive

Recommend

CEO approval

Business Outlook

Pros

Big company and stable, off on time

Cons

Weird house rule, chur chur chur

5.0

Sep 23, 2025

Working environment

Call center representative

Recommend

CEO approval

Business Outlook

Pros

Nice team spirit with good management

Cons

too far from MTR station , 15 mins walk

Viewing 1 - 3 of 1,280 Reviews

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Jobs at HKT

客戶服務主任 (積金易服務中心) - [歡迎應屆畢業生/ 轉職人士加入]

客戶/ 高級客戶服務主任(全職)- 荃灣 (無需推銷)

客戶服務主任 - 私人助理服務 (法語) - 通宵班

客戶服務主任 (電子錢包) - 上環 [歡迎應屆畢業生]

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