Does Merlin Entertainments pay their employees well?

According to anonymously submitted Glassdoor reviews, Merlin Entertainments employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Merlin Entertainments. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Merlin Entertainments?

52% of Merlin Entertainments employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Merlin Entertainments 3.3 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Merlin Entertainments?

Guest Experience Host (44) , Host (33) , Ride Operator (31) , Manager (23) , Ride Host (20) , Actor (16) , Retail Assistant (15) , Actor/Performer (14) , Duty Manager (14) , Guest Experience (14) , Admissions Host (12) , Assistant Manager (12) , Food and Beverage (12) , Food and Beverage Assistant (12) , Rides and Attractions Host (12)

What are the pros of working at Merlin Entertainments according to real employee reviews?

"You meet great people and get to hang out with the sea animals" ((in 105 reviews)); "They have a good benefits package and recognize success" ((in 57 reviews)); "Team are great and care" ((in 51 reviews)); "Free tickets for you and your family and friends" ((in 37 reviews)); "Relaxed and fun environment" ((in 15 reviews))

What are the cons of working at Merlin Entertainments according to real employee reviews?

"Poor management of set up" ((in 109 reviews)); "no free lunch and long hours" ((in 59 reviews)); "Bum licking and party going with managers always gets you to the top." ((in 35 reviews)); "have to work weekends low salary" ((in 34 reviews)); "There was No work life balance" ((in 22 reviews))

What are employees saying about Merlin Entertainments layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Merlin Entertainments layoffs and their outlook for job security at Merlin Entertainments in 2026.

Merlin Entertainments reviews

3.2

52% would recommend to a friend

(1,220 total reviews)

Fiona Eastwood

42% approve of CEO

32% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,220 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Merlin Entertainments has an employee rating of 3.2 out of 5 stars, based on 1,220 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Merlin Entertainments employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Aug 26, 2024

.

Guest experience host

Recommend

CEO approval

Business Outlook

Pros

Cheerful Working Environment, interesting and challenging

Cons

No break time for even 5-10 minutes

Merlin Entertainments Response

1y

Thank you for your feedback! We're pleased to hear you find the working environment cheerful and the work interesting and challenging. We do want to emphasize the importance of taking breaks. We encourage you to discuss this with your team leader to ensure you have the opportunity to take those necessary breaks. Your well-being is important to us, and we appreciate you bringing this to our attention.

5.0

May 16, 2024

customer centric company

General manager

Recommend

CEO approval

Business Outlook

Pros

I worked in Legoland Discovery Center. Very nice company

Cons

It was just started, and procedures need to be improved.

5.0

Jan 7, 2022

Excellent company!

Host

Recommend

CEO approval

Business Outlook

Pros

Great environment and team spirit. The company offers many rewards and side benefits. Lot of fun!

Cons

Mainly looking for local fresh graduates

Viewing 1 - 3 of 1,220 Reviews

Jobs at Merlin Entertainments

INFRASTRUCTURE OPERATIONS TECHNICIAN

GUEST EXPERIENCE HOST