I applied online. The process took 5 days. I interviewed at Toys "R" Us (Dallas, TX) in Aug 2012
Interview
Mostly want to see if you have outgoing qualities, will give 100%, deal with customers properly, know the store to be able to help in all depts. You have to keep a friendly face and let them know you will work hard to get things done. Social skills are required and learning on your own is manditory.
Interview questions [1]
Question 1
What would you do if you didn't know the answer to a customers questions?
I applied in-person. The process took 1 week. I interviewed at Toys "R" Us (Moline, IL) in Jun 2015
Interview
Interviewed with store manager and district manager, they asked me questions about previous management and sales experience. I asked them about the viability of the business and if its profitable. Basically, all the questions were situational based, tell me about a time when...
I applied through an employee referral. I interviewed at Toys "R" Us (Rockaway, NJ) in Sep 2014
Interview
Had one face to face interview with the store manager. Very formal. Questions were read straight from a packet with little room for conversation. I liked the method because it gave me a chance to clearly list my skills and capabilities. I received an offer for the job a week later.
Interview questions [1]
Question 1
Name a challenging situation you had with a guest and how you resolved it.