Business
- It is in fact a digital agency, but bound by the consulting practice... this is where causing frustration
- "Chargeability" is the key killing point, this makes project cost high and not competitive in market, leaders will try to use low level staff to fulfill the positions to cut cost
Staff engagement
- "Chargeablility" is again killing, it makes you feel like a product being traded for charging client money
- It's like doing your own business, you'll need to "market" yourself to different people, esp. leadership
- You can't get the project or role you really want if you're not "social" enough
- You need to have "relation" with and "got known" by leaderships, if you want to get promoted
- Your contribution on actual projects are not evaluated fairly, you'll be judged as not capable if you're not chilling out around
Work/projects
- Role/project assignment is not really that open, there's an internal portal for role search but actually most jobs are not posted there for searching freely, usually project leads will source the staff offline and then mark it back to the system, so it's again a "relation" game
- You'll be asked to do business development work when you're not on project, the work can be something you totally don't know or not in your specialties, and the worst is not the profession you're growing toward
- The business development often not done by specialized team but only whoever on bench, within a short timeframe, actually nothing you can learn in deep
- When you got no project, you'll be challenged by your dropping chargeability level (again, "chargeability"!!), but they won't give you a project even you want to
- Worst is if you’re not “chargeable” for a longer period, you’ll be forced to go for project with domain you’re not specialised in, without checking your willingness in advance; You will be brought in front of the project lead and refuse it by yourself, it's embarrassing and no benefit for everybody
Benefits
- Actually there're not too many classroom trainings in HK, most are video records of online trainings/webniars
- Benefits are not extremely attractive
The most terrible is no sign from leadership or management that these are problems hurting staff engagement, they'll think it's the employees’ problems