Too big to fail? Not really... - Applications Consultant IBM Employee Review

1.0
Jun 24, 2020
Recommend
CEO approval
Business Outlook

Pros

If you're a permanent role: 13.5 months of salary discretionary bonus tax-advantaged Housing allowance pretty good medical insurance (AIA) If you're a contractor: 10% gratuity upon contract-end For both perm and contractors (your manager could disapprove any of the following reimbursements if they want to chase the revenue KPI): support allowance (you still have to support even if you're not eligible to claim for this allowance) capped mobile service plan reimbursement (bring the laptop assigned to you and have tethering ready when you're "off-work" or on vocation) capped taxi reimbursement (only applies to receipts after 22:00)

Cons

There's a reason IBM changed the slogan from "Work-life balance" to "Work-life integration" a few years ago. Consider you've given up your work-life balance the day you accepted the offer: Depending on your role, you are overloaded with 300%-500% workload. Unpaid overtime work is normal, you would be working at least 10 hours a day (excluding the lunch break), and depending on your project, you might be required to provide 24x7 production/BAU support parallel with your normal working hours. That means your supposedly after-work life would be frequently disturbed by sms + whatsapp + phone calls, no matter you are sleeping, on sick leave, on annual leave, or on compassionate leave. There is nothing tech about IBM, the management (from Band 8 Project Managers to CEO) are all revenue-driven, tech & innovation are not the concerns as long as their accounts' revenue meet the KPI. That means as long as mainframe and other legacy tech is still generating income, they would love to assign resources into that. That's what you got when the management & decision makers are all non-tech person. They are more like salespersons.

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5.0
Jun 5, 2026
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CEO approval
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Pros

Culture is awesome. Great scope to learn new technologies

Cons

Low salary compared to other firms

4.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Disclaimer: A lot of what I'm writing below of course depends on the work area and management chain. But I found this to be fairly pervasive policies in IBM in my 9+ years with the company. 1. IBM's policies and management are very flexible when it comes to working remotely or accommodating various life situations (sick days, doctor visits, etc.). Management is encouraged to measure an employee by their work and impact, and not by hours spent at their office. 2. Great colleagues! Though unfortunately, many have been leaving due to the instability of IBM's HW development business. 3. At least in my area, there's a high level of flexibility on which projects should I undertake based on my and my management assessment of business impact.

Cons

1. Unfortunately, IBM still uses the "normal distribution" rating system, where at the end of the year each employee is ranked as a top contributor (5%), above average contributor (15%), average contributor (~75%), and bottom contributor (5%). This curve is difficult to apply in the R&D world, where you may have many members of the team working long and hard hours, and end up being "average contributors" at the end of the year, because there just isn't room for all to be top contributors. 2. The above may not be so disturbing, if only IBM didn't practically cancelled all raises, performance bonuses and incentive for the non top-performers. I've had a consistent "above average" rating in the last 4-5 years, and my raise and performance bonus were ridiculous mere 1.5-2% of my salary. Were I rated "average contributor" I would have gotten NOTHING. So you can imagine that people can go year after year without any raise to their salary. From talking to manager friend, this is IBM's way to eliminate the non-top-performers without having to fire them, as part of its direction of reducing US manpower. 3. Hiring freeze in many areas - again, as part of IBM's attempt to reduce its workforce across North America and Europe we see many jobs move to the India and Far East markets. This is of course upsetting to see local teams shrink and disappear, especially when many great local IBM colleagues and experts begin to drop out. From my experience thus far working with India SW teams - they are still very far away from the standards I would have expected from US and Europe based teams. 4. Poor top down communication about company's and divisions' future. Employees learn from rumors and news websites what's about to come...

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IBM Response
10y
Thanks for sharing your experience, and we're glad that you've had a positive experience working with talented colleagues and taking advantage of IBM's programs. IBM is in the midst of a major transformation, --our Systems business is going through its own changes to strengthen competitiveness. Change is never easy. As part of our transformation, we just launched a whole new approach for how we are coaching employees, delivering feedback and managing reviews. No distribution guidelines or what some think of as 'stacked rankings." What's particularly great is that this was co-designed with our employee base from all over the world... to the tune of hundreds of thousands of page views, comments, on-line debates and discussions. IBMers even named the new system Checkpoint, to reflect the regular feedback rituals we're adopting. Managers are more empowered with the new methodology to help them acknowledge the great work of their teams and help their employees develop professionally. These steps and more are showing up in our employee surveys as well. So IBMers are feeling the change. We are confident these changes will help us in continuing to attract and retain great talent.
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