Poor Management - Manager Klook Travel Employee Review

Hi there, thanks for taking the time to share your review with us. We recognize that geographical distance can create challenges in the cascading of information, particularly with our recent expansion in the US market. Rest assured, we’re working hard to ensure our US-based employees have all the resources they need to thrive via multiple communication channels and our People & Culture team is continuously looking to ensure we can create the best experience for the team on the ground. We hear you on your health benefits, and we'd like to understand your sentiments further. Please feel free to connect with your HRBP for a chat to clarify any concerns you may have. We have noted down your feedback and will ensure we look to see how best we can manage expectations in this regard moving forward. Clear communication and defined policy are crucial for our team alignment, and we are actively working to improve in these areas. Thanks for your input, and we send you our best wishes for your upcoming endeavors.