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Thank you for taking the time to share your candid feedback on your experience with SCMP. We are glad to hear that despite the challenges you are experiencing with the changes in management and business direction, you still endorsed your fellow colleagues and that they have contributed positively to your experience with us.
As any organisation does with transitions in its leadership, we are going through significant changes as reflected in our strategy reviews. What has not changed, however, is the shared understanding of respect and collaboration as the foundation of our values.
New management is endeavouring diligently to find their footing as they steer the organisation towards a new business phase. Transformation, especially for such a large organisation, can be incredibly complex, and we are cognizant of the fact that there is much that can be improved upon and done.
We appreciate the feedback on areas that we can do better on.
Starting this month (May 2023), we will invite regular organisational wide submissions on feedback that would be officially shared with management to address and handle. Employees will be guaranteed anonymity, as announced in internal communications.