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Liberty Mutual Insurance

Engaged Employer

Liberty Mutual Insurance reviews

3.7

62% would recommend to a friend

(10,090 total reviews)
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Tim Sweeney

65% approve of CEO

59% positive business outlook

Liberty Mutual Insurance has an employee rating of 3.7 out of 5 stars, based on 10,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Liberty Mutual Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

10K reviews
1.0
May 19, 2025
Recommend
CEO approval
Business Outlook

Pros

New office with nice view

Cons

I'm in operations and still quite new, but it’s clear that a lot of things here are old and manual. We don’t have proper systems, and when something breaks, support is slow or not available. Sometimes we need to work late or on weekends just to finish basic tasks. It feels like there’s no clear direction from the top, and a lot of teams work separately. People are nice, but it’s hard to see how things will improve.

4.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

- Stable job and company - bonus scheme is quite good if company performance is good - Modern office environment

Cons

- Benefits may be lacking compared to other major insurance companies. - Constant change of business direction, or simply a lack of business direction.

3.0
Nov 13, 2024

Like a small company

Recommend
CEO approval
Business Outlook

Pros

WFH, flexible working hour, nice people

Cons

IT not efficient enough, you need to teach developers step by step how to code. Senior management will tell you to take on more responsibilities

Viewing 1 - 3 of 10,090 Reviews

Glassdoor has 11,373 Liberty Mutual Insurance reviews submitted anonymously by Liberty Mutual Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Liberty Mutual Insurance is right for you.