Is Manulife a good company to work for?

Manulife has an overall rating of 3.9 out of 5, based on over 6,419 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 76% of employees would recommend working at Manulife to a friend and 73% have a positive outlook for the business. The best reviews about Manulife have been left by employees working as Actuarial Intern , Director and Business Analyst .

Does Manulife pay their employees well?

According to anonymously submitted Glassdoor reviews, Manulife employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Manulife. This rating has been stable over the past 12 months.

How satisfied are employees working at Manulife?

76% of Manulife employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Manulife 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Manulife?

Director (136) , Analyst (131) , Business Analyst (124) , Manager (124) , Customer Service Representative (106) , Financial Advisor (104) , Software Engineer (97) , Intern (76) , Financial Analyst (72) , Case Manager (56) , Disability Case Manager (53) , Project Manager (40) , Senior Manager (39) , Financial Consultant (38) , Senior Financial Analyst (38)

What are the pros of working at Manulife according to real employee reviews?

"Benefits are good and there is a feeling that the company cares for the employee." ((in 499 reviews)); "good work life balance and remote" ((in 433 reviews)); "The culture and people are good" ((in 351 reviews)); "There are some great people at Manulife and you can get lucky and have the right management in your area." ((in 329 reviews)); "Work from home options are good" ((in 191 reviews))

What are the cons of working at Manulife according to real employee reviews?

"Some colleague not helpful and low salary increment" ((in 221 reviews)); "Poor management and very political" ((in 172 reviews)); "onsite travel bad managers pay less bad management" ((in 88 reviews)); "The senior management is bit slow." ((in 28 reviews)); "Management seems disconnected from Upper Management." ((in 27 reviews))

What are employees saying about Manulife layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Manulife layoffs and their outlook for job security at Manulife in 2026.

What are the top reviewed Manulife locations?

Hong Kong , Kwun Tong , Aberdeen , Kowloon City , Kowloon Bay , Sha Tin , Tsim Sha Tsui , Ta Kwu Ling

Manulife reviews

3.9

76% would recommend to a friend

(5,170 total reviews)

Phil Witherington

90% approve of CEO

73% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Manulife has an employee rating of 3.9 out of 5 stars, based on 5,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Manulife employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

5K reviews

1.0

May 5, 2018

Cocky leaders. Political. Empty promise. Don’t waste your time.

Mid management, asia regional office

Recommend

CEO approval

Business Outlook

Pros

Blue chip name to the public but widely known as conservative and bureaucratic. The grass outside Manulife is greener indeed.

Cons

All those employer branding, empty propaganda of global mobility and growth development etc. Glass ceiling and racial discrimination in Asia regional office unless you are white. Promotion from within is extinct but incumbents will be pushed out.

Manulife Response

8y

Thank you for your review. We are sorry to hear you did not have a great experience with us. If you would like to discuss further, please contact us at TalentAcquisition@manulife.com.

1.0

Feb 5, 2018

CEO new and good; Company old and bad

Director

Recommend

CEO approval

Business Outlook

Pros

CEO is driven, no Manulife history or baggage, comes from faster pace banking environment. Fast mover with a vision and if it goes right, will be an exciting place to work

Cons

Existing management, especially those who have been with Manulife for years. They are not very good at leading staff. Regional office engagement scores in Siem teams are the lowest seen anywhere at any time (think single digits to low double digit scores). Lower pay.

Manulife Response

8y

Thank you for sharing your review. We are sorry to hear you are not having a great experience with us. If you would like to discuss further, please contact us at TalentAcquisition@manulife.com.

1.0

Jun 2, 2018

Fake Customer Focus

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pays well for doing the mundane.

Cons

1. Pretends to be customer focused - we rely on agents selling products at +40% commission to unsuspecting customers. Agent sales is an obsession, not the customers. Pity 80% of the agents leave after 1-2 yrs and most customers are termed ‘orphans’. Yes, we actually use that term. 2. Passive Aggressive culture - anyone who wants to shake the company up is immediately seen negatively by the numerous incumbent veterans, who have heads in the sand about what good looks like. 3. Company doesn’t know how to change and it’s leading to several good people moving on to new companies. 4. Countries have all sorts of issues and risks that are hidden. Company then spends every day fighting over global, regional and local rights. Too exhausting!

Viewing 1 - 3 of 5,170 Reviews

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Manulife

Manulife reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Cocky leaders. Political. Empty promise. Don’t waste your time.

CEO new and good; Company old and bad

Fake Customer Focus

Top companies for "Compensation and Benefits" near you

Jobs at Manulife