Does PCCW pay their employees well?

According to anonymously submitted Glassdoor reviews, PCCW employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at PCCW. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at PCCW?

42% of PCCW employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PCCW 3.6 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at PCCW?

Solutions Developer (37) , Technical Officer (35) , Engineer (26) , Project Manager (24) , Solution Developer (24) , Manager (22) , Desktop Engineer (17) , Systems Engineer (17) , Graduate Trainee (16) , Programmer (15) , Business Analyst (13) , Programme Analyst (12) , Customer Service Representative (11) , Network Engineer (11) , Solutions Analyst (10)

What are the pros of working at PCCW according to real employee reviews?

"Colleagues are friendly and nice" ((in 76 reviews)); "Work life balance and good" ((in 50 reviews)); "good experiences and working environment" ((in 44 reviews)); "Good benefit and paid rate" ((in 35 reviews)); "people are nice and like to help each other" ((in 31 reviews))

What are the cons of working at PCCW according to real employee reviews?

"Salary is low and few" ((in 144 reviews)); "Poor management and manual works" ((in 72 reviews)); "low pay and not very competitive" ((in 34 reviews)); "No career path" ((in 30 reviews)); "Bad culture" ((in 17 reviews))

What are employees saying about PCCW layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PCCW layoffs and their outlook for job security at PCCW in 2026.

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PCCW

PCCW reviews

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3.0

42% would recommend to a friend

(1,111 total reviews)

Srinivas Bangalore Gangaiah

54% approve of CEO

42% positive business outlook

Ratings by category

3.6

Work/Life balance

3.3

Diversity & inclusion

3.1

Compensation and benefits

3.0

Culture & values

3.0

Senior management

2.8

Career opportunities

PCCW has an employee rating of 3.0 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PCCW employee rating is 22% below average for employers within the Telecommunications industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

May 13, 2026

Relaxing environment with helpful colleagues, but limited growth

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Extremely relaxing and laid back. love the freedom, and people are surprisingly helpful and willing to answer any questions at work

Cons

lack of growth and salary adjustment, WFH Also

3.0

May 12, 2026

Friendly workplace, but no pay increases expected

Technical officer

Recommend

CEO approval

Business Outlook

Pros

Friendly working environment. Leave on time.

Cons

No expectation of higher pay.

3.0

May 2, 2026

It is average

Specialist

Recommend

CEO approval

Business Outlook

Pros

Job security is high They usually appreciate manual operations Salary and benefit are normal

Cons

Legacy systems and old school culture No growth is expected if you are not familiar with bosses Working environment atmosphere is bad

Viewing 1 - 3 of 1,111 Reviews

Jobs at PCCW

Project Coordinator

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Sales Support Officer

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Senior Account Manager / Account Manager – Macau

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Senior Account Manager / Account Manager – Macau

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Service Engineer – Macau

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PCCW

PCCW reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Relaxing environment with helpful colleagues, but limited growth

Friendly workplace, but no pay increases expected

It is average

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