ServiceNow reviews

4.1

81% would recommend to a friend

(5,668 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Dec 24, 2025

The company is great overall

Recommend
CEO approval
Business Outlook

Pros

Benefits, culture, platform, agility and people's attitude

Cons

New Leadership, predominantly from Salesforce and Oracle, will eventually turn us into another mediocre enterprise

5.0
Sep 4, 2024

ServiceNow

Recommend
CEO approval
Business Outlook

Pros

good employer and benefits, the product is good

Cons

the high work pressure and fast moving on the product

Viewing 1 - 3 of 5,668 Reviews

Glassdoor has 6,600 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.