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      Smith

      Engaged Employer

      Smith reviews

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      3.3

      48% would recommend to a friend

      (212 total reviews)

      Nick Bedford

      31% approve of CEO

      44% positive business outlook

      Ratings by category

      3.4

      Culture & values

      3.3

      Diversity & inclusion

      3.3

      Work/Life balance

      3.3

      Compensation and benefits

      3.1

      Senior management

      3.0

      Career opportunities

      Smith has an employee rating of 3.3 out of 5 stars, based on 212 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      212 reviews
      1.0
      Jul 27, 2015

      Closed-Minded

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Casual working environment - Good work-life balance - It feels like a dream when working at Smith, because you will be told that Smith is No. 1 in everything

      Cons

      - The Mgt Team has no vision or capability - No training, regardless if it is on-the-job or classroom training - Most of the employees have been working in the company for 5+ years because they are stuck there, and most of the new employees cannot survive and would quit within a year - No performance evaluation for back office staff, which means no regular salary review

      4.0
      Jul 12, 2018

      International Sales Representative

      International sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly colleagues. Very generous commission scheme. Potential to earn good money. Very good management. Travel opportunity.

      Cons

      Very competitive within sales around the world. If you are new to the company probably all the big and juicy accounts are already taken care of by the top sales. There’s way to stand out still though you just have to be tough and figure out the remaining big account in the big market and you will survive. There’s not much career path though. If all you big money is all you care about, this should be a good place to be at.

      3.0
      Jan 22, 2026

      chill working environment,

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      chill working environment and nice colleague. good for people who want stable working environment.

      Cons

      casual team culture and work standard. lack of coaching. lack of professional/transferable technical skill development.

      avatar
      Smith Response
      4mo
      Thank you for your feedback. Smith is committed to providing our team members with the resources and guidance they need to thrive. Our comprehensive learning and development program is designed to help employees succeed and includes a wide range of online and in-person training opportunities, advanced leadership classes, and seminars for early-tenured employees. If you feel you need further training or resources to improve your skills, we encourage you to speak with your manager.
      Viewing 1 - 3 of 212 Reviews
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      ReviewsSmith reviews

      Glassdoor has 247 Smith reviews submitted anonymously by Smith employees. Read employee reviews and ratings on Glassdoor to decide if Smith is right for you.