Toys "R" Us reviews

3.9

73% would recommend to a friend

(5,624 total reviews)
avatar

David A. Brandon

79% approve of CEO

66% positive business outlook

Toys "R" Us has an employee rating of 3.9 out of 5 stars, based on 5,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Toys "R" Us employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Feb 25, 2014

the company seems to have lost its footing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the people there are one of the best people i have worked with in the industry. they are team players. really never felt like you were battling by yourself.

Cons

the management seems to have lost focus on what the vision of the company is. they continuously have turnovers which changes the strategies. when you continuously change strategies, you can never move forward.

4.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities, including promotions Boss and colleagues are kind Very friendly and pleasant work environment No overtime culture The company listens to employees' opinions

Cons

Because many things are outsourced, it reduces your freedom of autonomy

Viewing 1 - 3 of 5,624 Reviews

Glassdoor has 6,141 Toys "R" Us reviews submitted anonymously by Toys "R" Us employees. Read employee reviews and ratings on Glassdoor to decide if Toys "R" Us is right for you.