Western Union reviews

3.4

58% would recommend to a friend

(2,934 total reviews)
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Devin McGranahan

52% approve of CEO

50% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jun 18, 2026

Avoid this toxic workplace at all costs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Once a good place to work, now a place to avoid at all costs.

Cons

Toxic, clueless senior management. Senior leadership is hired based on previous connections, not for their expertise. Huge mistake. Lay offs. Constant layoffs, high attrition. No replacements.

2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

Cons

Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

4.0
Jun 14, 2026

Great brand but slow to implement changes

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Brand with global reach

Cons

So big it takes a lot to make changes

Viewing 1 - 3 of 2,934 Reviews

Glassdoor has 3,792 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.