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Amazon Web Services

Part of Amazon

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Please RE-CONSIDER to be Data Center Technician (DCTs) in Hong Kong Cluster. - DCO Technician III Amazon Web Services Employee Review

2.0
Mar 12, 2025
Recommend
CEO approval
Business Outlook

Pros

- Amazon Stock is distributed to you if you are level 4 or above - 4 Days On-shift generally with Day-Day-Night-Night Pattern - Free AWS learning resources and Certification discount - Night Shift Allowance - Company Medical and Insurance - A shining background with this global corporation, which will get you attracted by other IT head hunter, let you easier to change your job.

Cons

- Employee turnover rate was high, resignation rate always greater hiring rate, not enough manpower causing higher workload - No work-life balance, you even know when you need to on-call - Shift roaster is always messed up by the site lead, often needs to take extra shifts, and only gives back you "Claim Leave", which Claim leave must be assigned by the site lead and cannot be cashed out when you resign. - Salary range within the same level is unreasonably extreme. Some got 35K per month and some only for 25K - Long promotion time >> Level 3 to Level 4, average needs 3+ years >> Level 4 to Level 5 averages needs 5+ years - No opportunity for business travel if you were DCO, if it does, you only can have business travel in the greater China region, in the meantime some of the managers can have business travel around the world :) - Internal transfer is nearly impossible, as there are some hidden agendas to want you to stay in the DCO's or InfraOps team. - Inclusion diversity and equity is just a statement within this InfraOps environment - Regional managers like to discriminate against colleagues and not express their minds about why colleagues doing wrong. Thus putting pressure on colleagues. - Cluster managers always have many new ideas want to adopt, but not execute on their own and those challenges and difficulties are always pushed to a lower level, at the end the recognition is to the managers. - People managers are just focusing on expences and metrics and only will consider handling work or workplace issue if there is their own benefits. - Global company culture is ideally good but honestly cannot be adopted in the hong kong cluster

Explore other reviews about Amazon Web Services

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong engineering culture, competitive pay, great learning opportunities, and excellent internal mobility across teams.

Cons

Work-life balance can be tough, on-call rotations are demanding, and the pace is fast with high expectations.

3.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Ambitious projects if you're in the right team. Typically great team-mates. Don't believe the memes, the ppl are not back stabbing jerks but are overall genuinely nice. Not constrained by budgets when building cool things. Tools while sometimes clunky are powerful.

Cons

Schizophrenic lack of focus, entire teams get split, merged and upended multiple times a quarter. Some product managers are disconnected from reality. It didn't use to be the case, the PM-Ts were previously top notch. You're pushed to vibe code everything. Established products with loyal customers are getting neglected. Newer VP level leaders don't seem to know what they are doing. Veteran OG VP level leaders are either leaving in droves or seem stressed or checked out.

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