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Amazon Web Services

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Amazon Web Services reviews

3.6

62% would recommend to a friend

(14,060 total reviews)
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Matt Garman

52% approve of CEO

62% positive business outlook

Amazon Web Services has an employee rating of 3.6 out of 5 stars, based on 14,060 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Web Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

14K reviews
2.0
Sep 29, 2024
Recommend
CEO approval
Business Outlook

Pros

- Exposure to Big Tech Culture: Got to experience the unique culture and operational scale of a major tech company. - Learning Opportunities: Learned advanced technical skills that are specific to large tech environments. - Supportive Peers: Colleagues were generally supportive and helpful, fostering a collaborative work atmosphere.

Cons

- Toxic Management Practices: The management style in the Hong Kong region felt very toxic and included micromanagement, which hindered professional growth and moral. - Lack of Technical Appreciation: Recent changes in management have led to undervaluing technical skills and certifications, with hiring practices that do not prioritize essential qualifications. - Inconsistent Leadership: Project teams are managed by operations leaders who may not have the necessary technical background, leading to mismanagement and inefficiencies

2.0
Mar 12, 2025
Recommend
CEO approval
Business Outlook

Pros

- Amazon Stock is distributed to you if you are level 4 or above - 4 Days On-shift generally with Day-Day-Night-Night Pattern - Free AWS learning resources and Certification discount - Night Shift Allowance - Company Medical and Insurance - A shining background with this global corporation, which will get you attracted by other IT head hunter, let you easier to change your job.

Cons

- Employee turnover rate was high, resignation rate always greater hiring rate, not enough manpower causing higher workload - No work-life balance, you even know when you need to on-call - Shift roaster is always messed up by the site lead, often needs to take extra shifts, and only gives back you "Claim Leave", which Claim leave must be assigned by the site lead and cannot be cashed out when you resign. - Salary range within the same level is unreasonably extreme. Some got 35K per month and some only for 25K - Long promotion time >> Level 3 to Level 4, average needs 3+ years >> Level 4 to Level 5 averages needs 5+ years - No opportunity for business travel if you were DCO, if it does, you only can have business travel in the greater China region, in the meantime some of the managers can have business travel around the world :) - Internal transfer is nearly impossible, as there are some hidden agendas to want you to stay in the DCO's or InfraOps team. - Inclusion diversity and equity is just a statement within this InfraOps environment - Regional managers like to discriminate against colleagues and not express their minds about why colleagues doing wrong. Thus putting pressure on colleagues. - Cluster managers always have many new ideas want to adopt, but not execute on their own and those challenges and difficulties are always pushed to a lower level, at the end the recognition is to the managers. - People managers are just focusing on expences and metrics and only will consider handling work or workplace issue if there is their own benefits. - Global company culture is ideally good but honestly cannot be adopted in the hong kong cluster

3.0
Nov 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Promising global company to put on your resume

Cons

Bad management in Hong Kong. Poor culture in Hong Kong to drive the real talents away. They don't value talents. In general

Viewing 1 - 3 of 14,060 Reviews

Glassdoor has 16,929 Amazon Web Services reviews submitted anonymously by Amazon Web Services employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Web Services is right for you.