3.0
May 27, 2013
Former employee, more than 1 year
Hong Kong
Recommend
CEO approval
Business Outlook
Pros
Multicultural environment. The environment is free in general. Very competitive salary compare to other customer service positions. Friendly colleagues. Attractive employee discounts.
Cons
A lack of trainings and coaching. You are told that you are good but you never know how good you are. No solid action plans about what you can do to perform better. A lack of support on systems as well. Consultants have to navigate from systems to systems just to log one case - system errors occur very often.