Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 219 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 196 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 173 reviews)); "Good salary and esxpections of work" ((in 127 reviews)); "Good environment and culture" ((in 126 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Layoffs are frequent and this leads to low employee morale" ((in 88 reviews)); "Poor Leadership and path on the direction for the future" ((in 77 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 57 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.4

58% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

52% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

3K reviews

1.0

Aug 22, 2019

Business development manager at Western Union Business Solutions

Business development manager

Recommend

CEO approval

Business Outlook

Pros

It still give you the pay cheque on time.

Cons

Terrible company with no team work. The old dudes are keeping everything to themselves and playing on politics. Poor products and offerings to business clients that do not bring any value. But the sales and Presales are getting complains and warnings for not meeting the target. New sales and Implementation Analyst turn over is crazy high. Over 70% won't stay for over a year.

Western Union Response

6y

We’re sorry to hear of your comments as your experience does not align with our values. We take employee feedback seriously and work to create a culture where employees can share ideas and voice their concerns. Additionally, it is a very transformative time at WU, changing the way we work to deliver a better customer experience and drive growth for the company. With change comes a shared responsibility to continuously improve our collaboration, communication, and culture. At WU, we also understand the impact that our leaders have across the organization, so your thoughts are critical for us to help ensure we are effecting positive change across our organization. We will share your feedback with the appropriate teams.

2.0

Mar 20, 2019

No career prospect and Poor Management

Associate

Recommend

CEO approval

Business Outlook

Pros

Reasonable working hours is the only pros

Cons

Tiny team, no career prospect available for young people. Barely no coaching to new joiners.

Western Union Response

7y

We are disappointed to hear of your comments regarding career growth at WU. We work hard to create opportunities for education and professional growth for each employee based on skills, capability, and contribution. We appreciate you taking the time to share detailed feedback.

2.0

Sep 4, 2014

Confused priorities and poor execution

Manager

Recommend

CEO approval

Business Outlook

Pros

Good compensation, option to work at home, great colleagues

Cons

Senior management wants to do a lot of things which led confusing business strategies and priorities

Viewing 1 - 3 of 2,934 Reviews

Jobs at Western Union

Regional Sales Support

Part-Time Retail Sales and Customer Service Associate

Senior Sales Operations Specialist

Retail Sales and Customer Service Associate

Western Union

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Business development manager at Western Union Business Solutions

No career prospect and Poor Management

Confused priorities and poor execution

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