I applied online. The process took 4 weeks. I interviewed at OCBC (Singapore) in May 2021
Interview
Interview process was quick and straightforward, HR was friendly and they asked case questions. Afterwards they asked how will you improve the customer service and what u will do. Overall the process was quick and smooth.
Interview questions [1]
Question 1
How will do you when you encounter customers who are hard to handle
I applied online. The process took 4 weeks. I interviewed at OCBC (Singapore) in Jan 2020
Interview
Casual and good conversation. most regarding to the previous experiences. be sure to know any info about the company and our current working company. Be sure to know common market info
I applied through an employee referral. The process took 1 day. I interviewed at OCBC (Johor Bahru) in Jan 2019
Interview
Need to do personality test before interview. During interview, will need to do some essay questions, and will have 2 round interview if necessary. Interview process was quite formal and professional.