EC Healthcare reviews

1.8

6% would recommend to a friend

(66 total reviews)
avatar

Tang Chi Fai

6% approve of CEO

4% positive business outlook

EC Healthcare has an employee rating of 1.8 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have a poor working experience there. The EC Healthcare employee rating is 48% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

66 reviews
1.0
Jun 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Nice colleagues, and nothing else.

Cons

- No employee benefit whatsoever, not even group medical when they keep advertising themselves as the largest non-hospital medical group in HK. - Internal matters are hot garbage. High turnover due to everyone picking up after the garbage left over. - HR is the most incompetent department I have seen. Some basic requests that are within their scope of works would take months to be fulfilled, if you are lucky they even answer your emails or messages. - Rigid and stubborn policies. no remote work allowed even though all your work can be done remotely. Strict clock in/out at 9:30 and 18:30. - Some imbecile had this stupid idea of calling the employee "Talents", when in fact they treat them like dirts. And you know what the crazy and funny thing is? The idea is actually approved by other imbeciles. It is sickening every time they call you "Talent" when you know you are being treated like dirt. - Complete disconnection between staff and management. - Management shows obvious signs of favouritism. Do not expect matters will be handled in a fair manner when conflict arises. - Management set unrealistic expectations, without knowing or caring about the limitations. - Your value is not merit-based, instead it depends on how well you can kiss arses. That's a given when management is disconnected with the staff and can only see who is the sweetest talker.

1.0
May 19, 2025
Recommend
CEO approval
Business Outlook

Pros

If self-sabotage and burnout are your career goals, you’ll thrive here. Coffee Bar (not free)

Cons

1. Hypocrisy Over Healthcare The company claims to “easy health for hong kong,” but decisions are driven by profit margins, not people health. As a Digital Marketing Manager, my work is only upsell services based on directionless and chaotic market policies to members. Health marketing? A foreign concept here. 2. Toxic Culture of Blame Leadership operates on a “reactive panic” model. When their outdated strategies fail (spoiler: they always do, check their stock price), they scapegoat employees. I was micromanaged into exhaustion, yet denied autonomy to implement data-driven solutions. Innovation is punished; sycophancy is rewarded. Being fired is only way. 3. Digital Marketing? More Like Digital Disaster Only apply artist advertising, even it is useless. Expect to “make magic happen” with single mode advertising while competing with others competitors. Tools: Antiquated systems (check out php ver and plugins ver) and a refusal to invest in web developing. The website is a UX nightmare, but leadership insists on prioritizing fluffy “brand awareness” campaigns that reach nobody. Special the DIY booking system(https://booking.echealthcare.com) , like a half-finished software, but already used and it never develop for new functions. lack of crm, discount, membership, data integration. Metrics: Goals shift weekly. One day it’s “patient education,” the next it’s “drive revenue at all costs.” No alignment, no strategy—just chaos. 4. Marketing agency and Site tools Marketing agency: under same mother company, but they will NOT share any data. Just share the useless weekly report and useless advise, which is "You don't say meeting" Tools: No Google site tools are used at all, including GA4/ SEO/Google tag/site manager 5. As listing medical company, No structured medical benefits and plans(No medical plan & card) 6. Copycat, always copy the materials from competitors 7. Career Growth? What Career Growth? Promotions are reserved for leadership’s inner circle/ management trainee. Training? Forget it. My skills atrophied while I recycled the same ineffective campaigns. Turnover is so high that onboarding is just a PDF titled “Welcome, EC Talent.”

1.0
Feb 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Nothing at all said to be a pro

Cons

- Worst leaders, special named Lxxy Txxi, bossy, asking the team to do something which doesn't make sense, and with an unreasonable deadline - Unhelpful all the times, not listening to feedbacks from the team but only focusing on taking care of VIPs - Pretend to show care to the team but with super low efficiency and unwillingness - Love declare wars between departments, and no communication among the team

Viewing 1 - 3 of 66 Reviews

Glassdoor has 71 EC Healthcare reviews submitted anonymously by EC Healthcare employees. Read employee reviews and ratings on Glassdoor to decide if EC Healthcare is right for you.